Education

Ball State University
Bachelor of Arts
Major in Business Analytics (Telecommunication Concentration)
Major in Spanish (Language, Linguistics, and Cultural Studies Concentration)
Ball State Honors College Student

Expected Graduation Date: May 2020

Leadership Experience

Student Honors Council, Ball State University Honors College
President
May 2019-Present

  • Supervise team of 6 executive board members
  • Facilitate weekly executive board and general assembly meetings
  • Coordinate meetings and events with Honors College faculty and staff

Beneficence Family Scholars–Virginia B. Ball Center for Creative Inquiry
Systems Administrator | January 2019-Present

  • Built and launched self-hosted website using WordPress
  • Implemented company-wide webmail
  • Established Learning Management System for programming and internal training
  • Implemented OAuth 2.0 single sign-on service between company applications

Student Honors Council, Ball State University Honors College
Director of Online Operations
May 2017-May 2019

  • Built and launched self-hosted website using WordPress
  • Implemented organization-wide webmail
  • Coordinated single sign-on installation with Ball State University Information Technology Services
  • Maintain database of 50+ members

Mid-East Honors Association
Student Executive Board Member, Website Developer
August 2018-April 2019

  • Built and launched self-hosted website using WordPress
  • Established proposal submission system for conference presentations
  • Collaborated with executive board and University staff to plan conference activities

Work Experience

Ball State University
Housing and Residence Life, Muncie, IN

Resident Assistant
August 2018-October 2019

  • Facilitate community development through personal interactions, meetings and activities
  • Contact appropriate personnel and execute procedures to handle crisis, discipline, and duty situations to consistently enforce hall policies to ensure a safe and comfortable community
  • Complete administrative responsibilities such as conducting hall meetings and designing bulletin boards
  • Encourage student involvement and personal growth through social programming
  • Collaborate with hall staff to coordinate hall-wide programming

Ball State University
Housing and Residence Life, Muncie, IN
Reservations Team Member
May 2018-August 2018

  • Utilized StarRez occupancy system to process bookings and billing for orientation and conference guests
  • Facilitated orientation and conference check-ins, hall assignments, and hall check-in and check-out
  • Served as a resource for campus guests by providing information about the campus and surrounding community
  • Ensured safety security of residence halls by performing nightly hall walks and responding to guest concerns while on call
  • Managed, audited and processed key inventories
  • Provided effective and quality customer service to all guests

Ball State University Housing and Residence Life, Muncie, IN
January 2017-May 2018
Night Staff

  • Ensured the safety and security of residence halls at Ball State University.
  • Verified residents’ access to the building and maintained guest registry
  • Utilized two-way radio system to effectively communicate with supervisors

Ball State University Office of Orientation, Muncie, IN
Welcome Week Leader
August 2017

  • Moved students into residence halls for the 2017-2018 school year.
  • Participated and lead campus activities for Welcome Week to help students adapt to a new life at college.

Pumkinfish Gifts and Goodies, Indianapolis, IN
Assistant Manager
May 2017-August 2017

  • Coordinated store setup and grand opening
  • Setup responsibilities included merchandising presentations, building a sales database, and coordinating store projects with contractors and suppliers
  • In-store responsibilities included processing shipment, overseeing operation of the sales floor, maintaining the stockroom, opening and closing the store, and remerchandising presentations according to customer feedback and purchasing trends.

Abercrombie & Fitch, Greenwood IN
Brand Representative
November 2015-July 2017

  • Utilized skills in sales and customer service to create an engaging customer service experience
  • Job responsibilities include operating point-of-sales systems, standardizing a retail environment, recommending outfit choices for young adults, and processing incoming shipment.
  • Awarded Employee of the Month, July 2016

Awards and Recognition

Awarded Spring 2018
Awarded Fall 2017
Awarded Spring 2017

Hall Council Executive Board Member of the Year
Awarded May 2018

Certifications

Verify Certification on Certiport

Credential Identification Code: CpCB-DTWq

Earned September 2015

Verify Certification on Certiport

Credential Identification Code: yNmy-DTWu

Earned November 2015

Verify Certification on Certiport

Credential Identification Code: yJ66-XVm5

Earned February 2016

Verify Certification on Certiport

Credential Identification Code: 44wT-XLKe

Earned May 2016